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Homepage Support Pandora WooCommerce Checkout page is not Working

Checkout page is not Working

Homepage Support Pandora WooCommerce Checkout page is not Working

This topic contains 16 replies, has 3 voices, and was last updated by  Planetshine Support 3 years, 1 month ago.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #2828

    ilmb
    Participant

    Hello,
    I’ve updated the theme version and now checkout page is not working.

    please try to check out a product from this page: http://ilmbfitness.com/wear/
    you will see nothing on the checkout page.

    any help?

    thank you

    #2838

    Hey,

    I see that you have updated the theme to the latest and WordPress as well. But before we look into this issue in more detail, try to update WooCommerce.

    #2840

    ilmb
    Participant

    woocommerce is also updated to the latest version before.

    #2848

    Please provide valid wp-admin login details and don’t forget to mark reply as private below.

    #2866

    ilmb
    Participant
    This reply has been marked as private.
    #2871

    Can’t log in with these login details http://screencast.com/t/sMiWPJKDc

    #2873

    ilmb
    Participant
    This reply has been marked as private.
    #2881

    To resolve this issue we also need you FTP access details, can you provide them?
    Don’t forget to mark reply as private below.

    #2882

    ilmb
    Participant
    This reply has been marked as private.
    #2887

    Looks like we successfully fixed the issue. Try to visit your checkout page now.
    If the problem appears after next theme update, please let us know.

    #2889

    ilmb
    Participant

    Thank you so very much. You did a great job! Of course, I will let you know!
    Great support!

    #2890

    ilmb
    Participant

    Hello!
    after solving this issue another little problem arise. Site home/store and cart page look ok when I am a guest visitor but when I am login as admin site style gone. Button disappear.
    Please see the screenshot:
    https://www.dropbox.com/s/kutw7kogi5s7tc0/Screenshot%202016-05-11%2015.35.10.png?dl=0
    https://www.dropbox.com/s/3ljsjhlnk6d1hc4/Screenshot%202016-05-11%2015.34.54.png?dl=0

    any help?

    thank you

    #2899

    This problem has nothing to do with our fix. The problem appeared because “Template Debug Mode” was enabled. We disabled it and now everything looks fine. You can go to “WooCommerce -> System Status -> Tools” and check field “Template Debug Mode” for more details.

    #3002

    cocobaby1979
    Participant

    I’m having the same problem with my updated theme. The checkout page is not working for http://www.vaifitness.com. Can you please let me know what I need to do to fix it?

    #3006

    Hey,

    Please check out your email.

    #3010

    cocobaby1979
    Participant
    This reply has been marked as private.
    #3011

    Yesterday we fixed one issue, but thanks to your WooCommerce settings today we found another. Now the both issues are fixed on your site and we will add this to the next theme update as well.

Viewing 17 posts - 1 through 17 (of 17 total)
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