May 7, 2016 at 7:58 pm #2828
I’ve updated the theme version and now checkout page is not working.
please try to check out a product from this page: http://ilmbfitness.com/wear/
you will see nothing on the checkout page.
thank youMay 9, 2016 at 12:00 pm #2838
I see that you have updated the theme to the latest and WordPress as well. But before we look into this issue in more detail, try to update WooCommerce.May 9, 2016 at 12:13 pm #2840
woocommerce is also updated to the latest version before.May 9, 2016 at 1:05 pm #2848
Please provide valid wp-admin login details and don’t forget to mark reply as private below.May 9, 2016 at 5:08 pm #2866May 10, 2016 at 9:30 am #2871
Can’t log in with these login details http://screencast.com/t/sMiWPJKDcMay 10, 2016 at 11:08 am #2873May 11, 2016 at 6:44 am #2881
To resolve this issue we also need you FTP access details, can you provide them?
Don’t forget to mark reply as private below.May 11, 2016 at 7:22 am #2882May 11, 2016 at 9:26 am #2887
Looks like we successfully fixed the issue. Try to visit your checkout page now.
If the problem appears after next theme update, please let us know.May 11, 2016 at 9:30 am #2889
Thank you so very much. You did a great job! Of course, I will let you know!
Great support!May 11, 2016 at 9:39 am #2890
after solving this issue another little problem arise. Site home/store and cart page look ok when I am a guest visitor but when I am login as admin site style gone. Button disappear.
Please see the screenshot:
thank youMay 12, 2016 at 8:11 am #2899
This problem has nothing to do with our fix. The problem appeared because “Template Debug Mode” was enabled. We disabled it and now everything looks fine. You can go to “WooCommerce -> System Status -> Tools” and check field “Template Debug Mode” for more details.May 24, 2016 at 5:40 am #3002
I’m having the same problem with my updated theme. The checkout page is not working for http://www.vaifitness.com. Can you please let me know what I need to do to fix it?May 24, 2016 at 7:38 am #3006
Please check out your email.
May 25, 2016 at 12:06 am #3010
- This reply was modified 3 years, 4 months ago by Planetshine Support.
cocobaby1979ParticipantThis reply has been marked as private.May 25, 2016 at 12:02 pm #3011
Yesterday we fixed one issue, but thanks to your WooCommerce settings today we found another. Now the both issues are fixed on your site and we will add this to the next theme update as well.