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Homepage Support GoodGame WordPress Magazine Mobile / responsive view is broken

[Resolved] Mobile / responsive view is broken

Homepage Support GoodGame WordPress Magazine Mobile / responsive view is broken

This topic contains 4 replies, has 2 voices, and was last updated by  pruthisith 5 months, 3 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #10068

    pruthisith
    Participant

    Dear support,

    Thanks for the theme.
    I really love it.

    However, Im now having issue with when viewing the website on mobile.
    The full website doesn’t load but showing code instead.

    Not sure what is causing this, can u please help suggest.

    Thank you
    Terry

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    #10071

    Hey,

    Probably you have updated WordPress to the latest version, but the theme is outdated.
    Make sure your theme and all the plugins are updated. You can find update documentation here. If this doesn’t help, please share your wp-admin login details, so I can check this issue in action.

    If you share any sensitive data, don’t forget to mark reply as private below.

    #10164

    pruthisith
    Participant

    Hi,
    Thank you for getting back to me, and sorry for the delay response.
    Today I just updated the theme to the latest version 1.0.18.
    However, the problem still persist.
    I will share my wp-admin login detail on the 2nd reply.

    #10165

    pruthisith
    Participant
    This reply has been marked as private.
    #10168

    pruthisith
    Participant

    Hi Support,

    I have managed to solve the issue.
    The problem was the Jetpack mobile theme is also enabled.
    When I deactivated it is now working fine.

    Thank you so much

Viewing 5 posts - 1 through 5 (of 5 total)

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