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[Resolved] Mobile / responsive view is broken

Homepage Support GoodGame WordPress Magazine Mobile / responsive view is broken

This topic contains 4 replies, has 2 voices, and was last updated by  pruthisith 1 year, 9 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
  • #10068


    Dear support,

    Thanks for the theme.
    I really love it.

    However, Im now having issue with when viewing the website on mobile.
    The full website doesn’t load but showing code instead.

    Not sure what is causing this, can u please help suggest.

    Thank you

    You must be logged in to view attached files.


    Probably you have updated WordPress to the latest version, but the theme is outdated.
    Make sure your theme and all the plugins are updated. You can find update documentation here. If this doesn’t help, please share your wp-admin login details, so I can check this issue in action.

    If you share any sensitive data, don’t forget to mark reply as private below.



    Thank you for getting back to me, and sorry for the delay response.
    Today I just updated the theme to the latest version 1.0.18.
    However, the problem still persist.
    I will share my wp-admin login detail on the 2nd reply.


    This reply has been marked as private.


    Hi Support,

    I have managed to solve the issue.
    The problem was the Jetpack mobile theme is also enabled.
    When I deactivated it is now working fine.

    Thank you so much

Viewing 5 posts - 1 through 5 (of 5 total)

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