January 26, 2018 at 1:36 pm #8454
Hi i’ve installed wordpress, then i’ve installed woocommerce and then your Frost WooCommerce.
All the costumization and the option of your theme work but only in the home.
The other page (imported) like contact form, or created are always with no content.
I’ve try to reset and reinstall all but nothing changes.
Even if i copy the html in a page nothing is showed.January 26, 2018 at 8:08 pm #8459
I am currently unable to visit you store as there is some kind of restriction (Sito in allestimento!). In such a cases most times it is necessary to at least visit wp-admin to check your site’s setup, so wp-admin details will be necessary to check this issue in action. Let me know when your site is available.
Don’t forget to mark reply as private below, if you share any sensitive data.January 27, 2018 at 3:37 pm #8466This reply has been marked as private.January 29, 2018 at 5:48 pm #8473
Can you please share your FTP access details so I am able to check this issue in depth using WordPress debug mode?January 29, 2018 at 8:14 pm #8479This reply has been marked as private.January 30, 2018 at 6:45 pm #8487
I was not able to repeat the issue on our test server using same setup, however I found the way to fix it and added necessary changes to page template file. I will also include these changes in next official theme update so you are not losing this FIX after next update. BTW your servers PHP version is not compatible with WooCommerce you are running, you can see this in WooCommerce status page, this also might be the reason why such a fix was necessary. I suggest you to ask your hosting service provider to switch to PHP 5.6 or you may also consider changing your hosting service provider.January 31, 2018 at 9:14 pm #8504
Thanks for the fix now normal pages works. Unfortunately some theme components have problem. In particular Product Category Tabs, Featured Product Collection Tab and Product Slider.
Everyone show his filter-header (shop page components) and his slider(forst_brand_slider). I’ve try to change the settings and view the code but i can’t find anything.January 31, 2018 at 9:18 pm #8506
Here forst_brand_slider in Product Category TabsFebruary 2, 2018 at 4:40 pm #8516
It looks like you have updated to WooCommerce 3.3.0. This is currently unsupported version and it even was recalled by the developers. I suggest installing the previous version and checking if that helps.February 4, 2018 at 8:13 pm #8533
Thanks so mutch for support
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