July 24, 2019 at 10:39 am #10394
I click on quickview of a product and I see the thumbnail but it’s being blurred out and in the foreground there is a spinning wheel.
When I look into the network requests in the browser I see that the image is actually loaded. However the quickview seems to not be updated to remove the spinning wheel and remove the blur.
Attachments:You must be logged in to view attached files.July 25, 2019 at 6:32 pm #10407
I just tried in your site and it seems to work fine for me. You do have a problem with description length – try creating product excerpts so there is a shorter content to show there.July 25, 2019 at 10:09 pm #10411
If you open the homepage and take the first item: ‘Cort CR200’ and select ‘quick-view’ it show the spinning wheel.
I have the same in firefox and chrome.
This item has no longer description. I’m not going to the product. I’m using the ‘quick-view’ link on the homepage for a product.
I check on another system and I get the same result as well.
Attachments:You must be logged in to view attached files.July 29, 2019 at 6:57 pm #10426
Oh, I initially understood that the whole quickview was not opening.
It looks to me like the solution you have used for product images is not actually part of the theme, but a custom plugin/script. Thus it might require additional custom coding to make it work with native theme elements. Since we did not make it, we can’t really help with fixing it. If a developer helped you set this up I would suggest contacting them to help with this.August 4, 2019 at 8:26 am #10439
This is the theme installed.
What plugins are installed with the theme? So I can see if others have been installed?August 5, 2019 at 6:17 pm #10441
Hey, you can see that in Appearance > Install PluginsAugust 12, 2019 at 8:23 pm #10455
Apparently the conflicting plugin is:
WooCommerce Additional Variation Images
Perhaps something to update the theme with as it could be usable for all people having your theme.November 29, 2019 at 7:01 pm #10657
Is there any way this would be fixed?December 3, 2019 at 9:15 pm #10674
Unfortunately, currently there are no plans to add compatibility with this plugin for the theme.