February 11, 2016 at 9:53 pm #1797
I have an WordPress/Woocommerce installation which has been running Pandora V1.1.8. The site can be found here: http://brigittegiblinquilts.com
I updated the WordPress system to V4.4.2, Pandora to V1.1.19 and then Woocommerce to V2.5.2 and the style and layout of products in the site changed.
The grid of products in shop using full width rather than contained width, images much larger, lost background box style and colouring, fonts and colouring different size style and layout. Single product page using full screen width rather than contained width, main image huge and font size, style and layout changed.
I reverted the live site and then setup a staging site to test different update options etc which you can see here: http://www.brigittegiblinquilts.com.php56-15.dfw3-2.websitetestlink.com
After the initial upgrade to Woocommerce V2.5.2 I setup the staging server to try updating woo commerce through several updates rather than jumping straight to V2.5.2 form V2.2.8 but encountered the same issue when upgrading to Woocommerce V2.3.0 from V2.2.8.
Have contacted Woocommerce about this and they have advised that the problem is ‘theme’ related, hence I’m contacting you here.
Can you provide any insights into the cause of this problem and what we might be able to do to fix the issues?
Steve JFebruary 12, 2016 at 8:40 pm #1813This reply has been marked as private.February 12, 2016 at 11:32 pm #1821
Thanks for looking at this.
After receiving your reply I decided to install an older backup of the site onto the staging server to ensure that I’m working with the site as it was before my earlier update attempts.
I installed Pandora v1.1.20 (from your supplied link) and the site looked good, no formatting/CSS problems.
I then upgraded the Woocommerce plugin to v2.5.2 and this broke the formatting/CSS on the theme. Same issues as previously experienced.
I then deactivated all plugins except Woocommerce and the theme is still broken.
You can view the staged version of the site here to see the styling problems:
I noticed a directory within the theme files called woo commerce, do I need to do anything with the files in this directory?
Steve JFebruary 15, 2016 at 6:13 pm #1834
The site looks ok now. How did you manage to fix this?February 15, 2016 at 8:17 pm #1843
I updated to the latest version of the Pandora theme, Woocommerce and all other plugins and found that the site sailing was still a problem until I logged out of the site admin.
I hadn’t noticed this before, perhaps this what has been happening all along, the site looks fine so long as I’m not logged into the site admin?
Is this usual/unusual?
I’m a little anxious about upgrading everything on the live site until I’m confident that this isn’t going to be the cause of some other issue further down the track, what would you suggest?
Steve JFebruary 16, 2016 at 2:36 pm #1851
Is this usual/unusual?
Unusual, but I have seen similar issues couple of times in past. Can you give me access to your test sites wp-admin so I can check this out?February 16, 2016 at 8:27 pm #1860This reply has been marked as private.February 17, 2016 at 2:49 pm #1872
The issue was that you had enabled WooCommerce Template Debug Mode.
I disabled it and it’s fine now.February 17, 2016 at 9:36 pm #1880
Thanks for looking at this for me.
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